Trial eligibleNo prior subscription? Connect Intercom and start the relay free.See plans →
← All changes
Channel

More context on relayed conversations

Relayed messages now arrive with the context your team needs to reply well.

11 March 2026
  • Facebook and Instagram comments include the original post they were left on.
  • Instagram story replies include the story context.
  • X (Twitter) videos and GIFs are now relayed.

Like what's new? Join in.

Start your trial and watch the roadmap evolve based on what real workspaces are using.

No credit card needed. Live in 15 minutes.